Musely Reviews: Does Musely Work Really As Advertised?

Musely enables dermatologists and pharmacists to deliver medical treatments for both skin conditions and skincare online through telemedicine technology.

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In This Review

What is Musely?

Musely is an online skincare consulting platform run by skincare specialists and medical doctors.

It allows pharmacists and dermatologists to offer specialized medical treatment to people with various skin concerns using telemedicine technology.

Musely skincare consulting platform as its various goods such as Musely Spot Cream, Musely Spot Rx, Musely Face Rx, and Musely Melasma.

This online dermatology treatment clinic claims to treat skin problems ranging from dark spots, acne scars, droopy eyes, large pores, and fine lines, to stubborn wrinkles.

Therefore, Musely Skin Care products are uniquely customized to support each other, and that is why they are supposedly effective.

How Does Musely Rate?

Overall Rating: 3.8

Value for Cost

3.8/5Value for Cost
Return Policy

3.7/5Return Policy


Brand Highlights

  • The brand has an imposing line of skincare products.
  • This brand is driven by a group of qualified dermatologists.
  • Musely uses clinically proven ingredients in its formulations.
  • The brand supposedly has professionals who decide what ingredients go into what formula to ensure they only come up with result-oriented products.
  • They are committed to providing top-notch, original goods.
  • It is known for developing and releasing the most cutting-edge products.



*All individuals are unique. Your results can and will vary.

Key Ingredients

  • Hydroquinone
  • Hyaluronic Acid
  • Tretinoin
  • Niacinamide
  • Octasalate


  • Users get a personalized treatment that targets their actual skin problem.
  • According to the Musely Reviews, Musely spot cream could eliminate wrinkles and lines.
  • You will have access to Musely eNurse which will help you know the progress of your treatment.
  • There is a dermatologist available for any queries you may have during your treatment journey.
  • No visiting the doctor or lining up at the pharmacist. You can do online every procedure to ensure convenience.


  • The products are available upon the doctor’s approval.
  • There is a doctor’s visit fee.
  • You may have skin chemical side effects to one of the Musely face Rx ingredients.
  • Complete the treatment plan to see results.
  • You might find the treatment pricy.

According to the Musely Reviews: What is Musely’s Best-Selling Product Collection?

Musely best-selling collections are:

  • Musely Spot Cream
  • Musely Neck and Chest Cream
  • Musely Skin Regeneration Set
  • Musely Day Cream
  • Musely Cleanser

Musely Face Rx Treatment Process

Musely is the remedy to all of your skincare woes. If you’re concerned about wrinkles or dark spots, Face RX provides an easy and inexpensive solution.

Face-Rx is designed to fix the following skin issues. It contains the following items:

  • Face
  • Wrinkles
  • Pores size
  • Texture
  • Fine Lines
  • Dull Skin
  • Droopy Eyelids
  • Melasma
  • Sun/Age spots
  • Acne scars
  • Neck & Chest
  • Crepey skin
  • Dark spots

Musely Face Rx Products for Treatments

1. Skin Regeneration Set

Skin Regeneration Set

The Skin Regeneration Set costs $82 for two months, plus a $20 one-time doctor visit. Wrinkles, skin tone, dark spots, and pore size are all handled with this formula. This package contains the following items:

a) The Night Cream (30ml)
Dermatologists developed this tretinoin prescription cream to treat noticeable symptoms of aging.

Hyaluronic Acid and Niacinamide are used to help brighten and hydrate the skin.

The Night Cream is available in three different strengths to suit your skin type:

  • The Gentle Formula contains 0.025 percent tretinoin and is intended for those who are new to tretinoin and have more sensitive skin.
  • The Healthy Formula has a concentration of 0.05 percent and is formulated for people with normal skin and low sensitivity.
  • The Veteran Formulation has a concentration of 0.1 percent and is intended for people who have a high tolerance for prescription skincare

Ingredients – Tretinoin, Niacinamide, and Hyaluronic Acid are active ingredients.

How to use it? – Apply a pea-sized (1 full pump) of The Night Cream to your palm after washing your face and gently rub it into the skin. Apply your favorite oil-free moisturizer afterward.

b) The Day Cream (30ml)
The Day Cream has an SPF of 50 and is a moisturizing mineral sunscreen. The dermatologist-recommended defense against the sun’s harmful UV rays is titanium dioxide and zinc oxide, which are contained in this clinical-grade SPF.

Ingredients – Titanium Dioxide 5%, Zinc Oxide 7% are the active ingredients.

Inactive ingredients – Water, Caprylic Capric Triglycerides, C12-C15 Alkyl Benzoate, Dicaprylyl ether, Glycerin, Propanediol, Phenoxyethanol, Benzoic Acid, Ethylhexylglycerin, Glycereth-2 Cocoate, Isostearic Acid, Polyhydroxystearic Acid, Cetyl PEG/PPG-10/1 Dimethicone

How to use it? – Apply a tiny pea-sized sum to your palm after washing and moisturizing your face and gently rub it into the skin. Apply sunscreen every two hours and reapply if necessary.

c) The Cleanser (60 ml)
Deep clean pores without stripping moisture with this ultra-gentle cleanser made with skin-soothing ingredients like cucumber and kiwi.

Ingredients – Water, Sodium Methyl Cocoyl Taurate, Sodium Coco-Sulfate, Sodium Chloride, Cocamidopropyl Betaine, Sodium, Cocoyl Glutamate, Phenoxyethanol, Benzoic Acid, Ethylhexylglycerin, Glycereth-2 Cocoate, Citric Acid, Citrus paradisi (Grapefruit) Oil, Guar Hydroxypropyltrimonium Chloride, Polysorbate 20, Behetrimonium Chloride, Sorbitol, Caffeine, Camellia sinensis (Green Tea) Leaf Extract, Cucumis Sativus (Cucumber) Fruit Extract (and) Zingiber Officinale (Ginger) Root Extract (and) Carum Petroselinum (Parsley) Extract (and) Actinidia Chinensis (Kiwi) Extract (and) Spinacia Oleracea (and) Pyrus Malus (Apple) Fruit Extract (and) Brassica Oleracea Acephala Leaf Extract

How to use it? – Apply a dime-sized amount to your palm and gently massage it into your skin after wetting your face. Towel dry after rinsing with warm water.

Apply a dime-sized amount to your palm and gently massage it into your skin after wetting your face. Towel dry after rinsing with warm water.


You can personalize your appointment, monitor your progress on a regular basis, and ask your dermatologist questions using eNurse.

2. The Spot Cream

The Spot Cream

The package costs $60 for two months and requires a one-time $20 consultant appointment. Melasma, sun/age spots, and wrinkles are all handled with this medication.

This cream contains hydroquinone and other wonderful skincare ingredients that help to lighten the skin and blur dark spots.

The product is fantastic, which is why you can buy it. To learn more about it, read our impartial analysis.

The Spot Cream works by preventing the production of melanin in your skin, which creates dark spots.

This cream is available in four different varieties, each with its own set of dynamic fixings:

Erase (Pigments & melasma)

  • Hydroquinone 12%
  • Kojic Acid 6%
  • Niacinamide 2%
  • Hydrocortisone 1%
Nurture (Skin upkeep)

  • Hydroquinone 6%
  • Vitamin C 1%
  • Niacinamide 2%
HQ Free+ (No Hydroquinone)

  • Tranexamic Acid 6%
  • Azelaic Acid 10%
  • Kojic Acid 6%
  • Niacinamide 2%
M+ (Stubborn spots)

  • Hydroquinone 12%
  • Tretinoin 0.05%
  • Kojic Acid 6%
  • Niacinamide 2%
  • Hydrocortisone 2.5% (for Initial 2-month only)

Musely’s The Spot Cream is a popular skin care product with many benefits, including its ability to treat various skin concerns such as melasma, post-inflammatory hyperpigmentation, sun damage, acne scars, dark spots, and discoloration.

 Before and After Customer Result

The Spot Cream Before and After Result (Image Credit: official website)

If you’re looking for Musely Dark Spot Cream reviews, you’ll be glad to know that this cream is prescription strength and formulated by board-certified dermatologists. It also contains a combination of ingredients such as kojic acid, hydroquinone, and retinol which are known to have skin-lightening and anti-aging benefits. Additionally, Musely’s The Spot Cream is said to be safe for all skin types and comes with free shipping.

3. The Neck Cream (50ml)

The Neck Cream

$86 for two months, plus a one-time $20 consultant visit.

It is used to prevent aging, dark spots, and wrinkles on the neck and chest.

It’s filled with skincare ingredients that work wonders on a woman’s body.

This cream is available in two different varieties, each with its own set of dynamic fixings:

One review says, “My neck has always been one of my problem areas, and have tried various amount of products but when I used Musely’s neck cream, it worked its magic and I am so happy that I found something works!”

Another review says, “I am so happy I gave this a try and it’s so much cheaper than what I used to get from my dermatologist. My skin looks great and it’s only going to get better. I might even wear a v-neck t-shirt this summer.”

Neck (Smooth Wrinkles)

  • Tretinoin .025%
  • Niacinamide 2%
  • Hyaluronic Acid 1%
Chest (Remove Dark Spots)

  • Tretinoin .01%
  • Hydroquinone 8%
  • Niacinamide 2%
  • Hyaluronic Acid .5%


Derma Prime Plus

*All individuals are unique. Your results can and will vary.

How Does Musely Work?

Before you begin Musely treatment, a dermatologist will have to assess your skin condition. To enable the doctor to do that, you have required to upload a photo showing the affected skin along with your skincare history. You will also give information about your goals and if you have had any short-term or chronic skin issues.

Your online dermatologist will do a review using this information to help him understand your actual skin problem. This is what will help him or her to come up with a personalized skincare treatment plan that will suit your needs.

The treatment will include a 60 days consultation with the following skincare orders: first order, five refills, and free access to use.

Musely Ingredients — Are they Safe & Effective?

Musely ingredients are supposedly effective and safe. Also, from Musely reviews from users, there are no adverse side effects mentioned by users, which suggests that they are safe.

The active ingredients in Musely products include:


This ingredient breaks down melanosomes that exist in pigmented skin cells. They say the breaking down of these cells reduces dark spots that form on the skin.

According to Start Pearls, Hydroquinone lightens the skin and is one of the effective ingredients used in melasma treatment[1].

Hyaluronic Acid

It is also known by the acronym HA, and it says to protect the skin from forming wrinkles and fine lines. It also prevents the skin from losing its moisture, making it moist throughout. This ensures that the skin is always hydrated.

The Journal of Clinical and Aesthetic Dermatology says that HA is rich in essential properties that help the skin hold significant skin moisture[2].

Hyaluronic acid is an excellent ingredient for all skin types, including those with sensitive skin. It helps to soothe and calm the skin while also providing deep hydration, making it a great choice for those with dry or dehydrated skin. – Renée Rouleau, Celebrity Esthetician and Skincare Expert


The ingredient may help the production of collagen, which maintains skin firmness and elasticity. It also claims to increase the turnover of skin cells.

The Clinical Intervention in Aging says that tretinoin works to improve the acne scar treatment and its efficiency and stability. It further notes that the ingredient supports the production of new collagen that reduces the due aging process[3].


It is also called vitamin B3 and serves a variety of functions like preventing the appearance of fine lines and wrinkles. It also claims to support the production of ceramide to help the skin hydrate and reduce age stop. claims the Niacinamide reduces wrinkles and fine lines, skin hyperpigmentation, and blotches on the skin[4].


This ingredient handles the production of skin care products that protect the skin from UV rays. According to Toxicology Reports, it uses octasalate in the development of sunscreen products[5].



*All individuals are unique. Your results can and will vary.

Musely FAQs

Q: How Should You Use Musely Face RX?

A: Musely products apply to the affected area of the skin after cleansing and patting it dry. After that, you can apply the prescribed amount of Musely Spot Cream by applying it on your palm and then running it on the skin.

When doing this, ensure that you avoid the medication from touching the areas around the eyes and lips.

Q: How Much Does Musely Cost?

A: The costs of Musely products are:

  • The Skin Regeneration Set – $41.00
  • The Dark spot cream – $30.00
  • The Neck Cream – $43.00

Q: Does Musely Really Work?

A: There are mixed Musely reviews found online. Some customers have reported positive experiences with the product and found it effective in reducing the appearance of dark spots, while others have reported that it did not work for them. It is important to note that individual results may vary, and it may take time to see a noticeable difference. Additionally, prescription-strength treatments like The Spot Cream may have stronger and more immediate effects compared to over-the-counter treatments.

Q: How much does the Musely’s doctor fee cost?

A: Musely doctors create a customized skincare formula for each patient and charge only $20 for the consultation. The best part is that you can receive multiple treatment plans in one one-time $20 doctor visit.

Q: Is Face Rx for Women and Men?

A: According to some Musely Reviews, both of them can use. Please go to to begin your Online Doctor Visit.

Q: What is Musely Return Policy?

A: Musely Skin Care offers a 60 days return policy for its products. It includes a full refund for the entire treatment, excluding the doctor’s fee and refills. The refund applies only to the initial prescription.

Q: What is Musely Skin Care Used For?

A: Musely officially launched in November 2017 in New York City. Musely allows dermatologists and pharmacists to deliver an appropriate medical treatment for a skin condition. They have discovered telemedicine technology for Online skincare procedures.

Q: Does Musely Face Rx Offer a Free Trial?

A: You can buy other skincare products over the counter, but Musely products are available with the approval of your dermatologist. Since it is a treatment plan, there are no free trials for these products.

Q: Is Musely Expensive?

A: According to the Musely Spot Cream Reviews, if you do therapy with Face Rx Creams, it going to be more affordable than going to a somewhat physician for OPD. It’s going to be more pricey than going to additional dermatology centers.

Q: Is Musely Legitimate?

A: Musely is a legitimate company that offers prescription-strength skincare products formulated by board-certified dermatologists. The company has received positive reviews from customers and has been featured in various media outlets. However, as with any product or service, individual results may vary.

Q: How Long Does Musely Take to Work?

A: The time it takes for Musely products to work can vary depending on the product and the individual’s skin type and condition. Some products may show results within a few days, while others may take several weeks or even months to show noticeable improvements. For example, Musely’s The Spot Cream is specifically formulated to help fade dark spots and can take up to 8-12 weeks of consistent use to see significant results. It’s important to follow the recommended usage instructions for each product and be patient as your skin adjusts and responds to the treatment.

Q: Where Is Musely Located?

A: Musely is an online marketplace that offers a wide range of eco-friendly and clean beauty products, including skincare, personal care, and home goods. It is based in the United States, with headquarters located in San Francisco, California.

Q: How can I order Musely Products?

A: Please visit and select Get Treatment to place an order for the Skin Regeneration Set, Musely The Spot Cream, and/or The Neck Cream. If you are interested in over one treatment, the official website recommends ordering them to avoid multiple doctor visit fees.

What Do the Reviews Say?

Since I have been using it for the past four weeks and am still having the same Skin problem, I must admit that it did not work for me. The item does not function in the manner promised. Nothing to sate my hope.
~ Kalley

Musely Conclusion

That Musely products focus on treating age-related skin conditions, makes them more of a medication than simple cosmetic products. Also, since their products are prescribed and not over-the-counter purchases, it makes them even more legit and effective.

Musely Face Rx believes in manufacturing products that are customized to every user. It understands that not all people have similar skin concerns or problems. So, they say there is a need for varied skincare prescriptions and treatments. That is why it offers a personalized prescription and treatment plan that suits the needs of each of its patients.

musely customer reviewsmusely review

Musely Before and After (image credit: official website)

From Musely reviews, it looks like products from these brands have been able to help people overcome their skin conditions. However, if you are planning to try out Musely Spot Cream, spend some time on their website to learn more about their complete treatment plan and products.

Besides, it also requires you to wait for your treatment suggestion to be approved before you can receive your customized set of products.

With this said, if interested in the product, it is best to get a second opinion from your physician. If not, there is a best joint health supplements that you can take into consideration such as Lumineri Skin.

As we age the composition, texture and appearance of our skin changes. Signs of skin aging include wrinkles, fine lines, loss of moisture, uneven tone, and dull, tired-looking skin. There are countless anti-wrinkle creams on the market promising to make skin look and feel younger. Many anti-wrinkle creams promise everything short of a facelift or to provide the much sought after "fountain of youth". In reality most are just moisturizers marketed as anti-aging products.

Below you'll find some of the most effective wrinkle serum/cream formulations on the market today, in our opinion.

Our Top Wrinkle Cream Choices

Verdict on Claimed Benefits: Below is our summary of the available evidence for the claimed benefits of below mentioned anti-aging products and anti-wrinkle creams based on the available research:

Beverly Hills MD - Best #1 Rated Skincare Brand
Brand SealBeverly Hills MD
Innovative Science-Backed Skincare Products*Gold Star Evidence
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Visibly Lifts Skin From The Inside, Out*Gold Star Evidence
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Ingredient Safety:
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Overall Rating: 4.9
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Deep Wrinkle Filler | Anti-aging Skin Care Formula
Erase The Appearance Of Fine Lines*Gold Star Evidence
Fill in Deep Wrinkles*Gold Star Evidence
Give Skin a Smoother, More Flawless Appearance*Gold Star Evidence
Nourishes Skin For Lasting Results*Strong Evidence
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Overall Rating: 4.9
DRMTLGY | Dermatologist Recommended Beauty Line
Offers Fragrance-Free & Hypoallergenic Products*Gold Star Evidence
Formulates Medical-Grade Skin Solutions*Gold Star Evidence
Provides Personalized Skincare Regimens*Gold Star Evidence
Prioritizes Customer Satisfaction*Strong Evidence
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Overall Rating: 4.8
XYZ Smart Collagen | The Best Collagen Cream
Wrinkles Reduction*Gold Star Evidence
Improves Skin Firmness*Gold Star Evidence
Improves Skin Texture*Strong Evidence
Smart Collagen Management*Strong Evidence
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Ingredient Safety:
Value for the Price:
Brand Transparency:
Overall Rating: 4.8

Product reviews are provided for informational purposes only and reflect solely the views and opinions expressed by the contributors and not those of Consumer Health Digest. We do not verify or endorse any claims made in these reviews. Please read the full product reviews disclaimer. *All individuals are unique. Your results can and will vary.

Customer Reviews for Musely Face Rx

Musely Reviews: Does Musely Work Really As Advertised?

Customer Reviews & Ratings

4.3 out of 5

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  1. Bennie

    Read The Fine Print!
    Musely’s policies are tricky, dishonest, and difficult to navigate. Their costumer service is difficult to access, completely inflexible and unwilling to help. Their products are overpriced and only slightly effective. The e-nurse check-ins are annoying and unnecessary. I don’t think my dermatologist even read my messages. They automatically prescribe the same treatment for everyone regardless of your individual symptoms.
  2. Mai Thao

    Skeptical at first but now loving the results
    I have these dark spots on my face for months that would not go away no matter what I try. After using Musely products for a few days, I noticed my dark spots getting lighter. After 2 weeks of use, my dark spots are almost gone for good. I noticed my face is brighter, less oily, clearer skin, my hands are not as dry or flaky. I am loving this product!

    Impressed With The Results!!!
    After trying many products for my skin, I finally found Musely The Spot Cream. It has been a total game-changer. It really works on treating skin problems ranging from dark spots, acne scars, droopy eyes, large pores and fine lines to stubborn wrinkles. I am so impressed with the results that I have seen in a short amount of time and would highly recommend it to anyone looking for an effective and affordable skin care solution.
  4. Bernard Woods

    Musely for Eye Puffiness?
    I have been using Musely for the past 2 months. I have generic puffiness under both eyes. What can I do to help with this condition?
  5. Lisa Bond

    It's a wonderful product! No real side affects!
    I’m not going to lie, Musely has gotten the compliments coming again. Beforehand, my skin felt dry, shallow, sink in. Now my skin has more plump and hydrated skin. I’ve used it for one month. People remark that I look like I feel better, look good, and I know it’s because of the Musely Face Rx.
  6. Donna Cochran

    Very pleased so far, and it's only been a month!
    I have tried every facial cream known to man to get rid of wrinkles around the forehead and over nose between eyes and nothing worked, so when I saw a product you take by mouth that works from the inside I thought what the heck, let’s go for it. I’m really happy I made this choice. I’m 63 years young and this really has helped not only with my wrinkles and fine lines, but I also noticed my hair is thicker, which is a great plus as I have always had very fine thin baby hair…I’m excited to see results after another month of use.
  7. Charla

    Improvement in my neck and especially my arms
    This will be my second month of taking the Musely product. I’m 70 and the crepe skin on my arms and neck was bothering me a lot. I’ve tried a lot of topical products with no results. The improvement in the skin tone of my arms and neck is already noticeable. A friend asked this week what cream I’m using on my face because my skin looked so good.
  8. Lea

    This works! It's the best I've used!
    Musely spot cream is so smooth, and smooths my skin. My neck and jawline have improved so much that I look years younger.
  9. Edna K.

    Don't hesitate, it's worth it!
    After 1 week of using the Musely skincare, my skin feels softer than it had before. My skin tone on my face is evening out. I would highly recommend this to friends and anyone else.
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Musely Question and Answer

  • Q: I want to know if Musely cream regrows hair?

    A: Musely products are specially for Skin Care treatment which used by pharmacists and dermatologists. It claims to treat skin problems ranging from dark spots, acne scars, droopy eyes, large pores, fine lines, to stubborn wrinkles. There is no scientific study have done so far regarding to know whether it helps to grow hairs or not. But, a few of the users have noticed that their hairs have gone thicker than before.

  • Q: How do I not get a refill automatically sent to me and the money taken out of my account I don’t want to refill at this time.

  • A: Musely 60-Day Result Guarantee: If you use the medication together with the Musely app's eNurse check-up program for 60 days and are not satisfied with your results, we will refund you the full cost of the medication. The doctor's fee is non-refundable as prohibited by law. Medication also cannot be returned, by law. Please follow the instructions below to cancel:

    • Go to
    • Select the relevant treatment.
    • Select Cancel my prescription.
    • Confirm cancelation (Yes, I want to cancel)
    *Auto-Refill must be on in order to cancel the current order. If your order has not yet shipped, please follow the instructions below to cancel this refill:
    • Go to
    • Select the relevant treatment.
    • Select Manage Prescription.
    • Select Cancel current order*

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Musely Face Rx
Hydroquinone, Hyaluronic Acid, Tretinoin, Niacinamide, and Octasalate.

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    6 sources

    We review published medical research in respected scientific journals to arrive at our conclusions about a product or health topic. This ensures the highest standard of scientific accuracy.

    [1] Hydroquinone:
    [2] Efficacy of a New Topical Nano-hyaluronic Acid in Humans:
    [3] Retinoids in the treatment of skin aging: an overview of clinical efficacy and safety:
    [4] Topical niacinamide reduces yellowing, wrinkling, red blotchiness, and hyperpigmented spots in aging facial skin:
    [5] Neurotoxic effect of active ingredients in sunscreen products, a contemporary review:
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