What is Consumer Health Digest and when was it founded?
Founded in 2003, Consumer Health Digest is an online website for well-researched and in-depth reviews on health formulas, vitamins, minerals, joint care solutions, weight loss supplements, testosterone supplements and other products that are designed to help our readers.
We find in-depth information that is currently unavailable on other websites and other informational sources.
We provide consumer reviews, in-depth editorial content, guides, articles, and more. We are not associated with any product or company reviewed or advertised on our site, other than companies through affiliate relationships, as disclosed here.
Where is Consumer Health Digest located?
Consumer Health Digest’s has its headquarters in Nagpur, India.
How do I reach Consumer Health Digest?
There are many ways to contact our team. We operate from 9.30 AM to 7.00 PM, IST.
Our phone number is +91-712-2543006.
Find our contact page here.
How do you generate revenue?
We review products that contain ingredients that are based on customer experience, research and the extensive knowledge from our team of independent writers, we strive to provide the best. Our team of experts is comprised of certified personal trainers, registered dieticians, doctors just to name a few.
In certain articles on this site, we link to certain services and resources for building and promoting products and brands. We belong to selected affiliate programs, and we do make a commission if you decide to purchase through our affiliate links. We first and foremost want to fully disclose this relationship, but also reassure you that any financial incentive does not influence what we say about a particular product or service.
We have partnered with several affiliates that include (the list is not exhaustive and parties may change at any time) Commission Junction, Linkshare, iHealth services, Share-a-Sale, Pepperjam/eBay, Amazon Associates, Morniche, Markethealth, Avantlink, Revenuwire, Rakuten, Sellhealth, Evitamins, BizProfits, Associacash, Flexoffers and Google Adsense. Please note that we have indicated our Affiliate Disclosure statement with every commercial page. Review it before you read our reviews.
Consumer Health Digest’s Reviews
What guidelines do you follow to create reviews?
We follow a step-by-step process in creating reviews. Behind each step are hours of deep research and a review board comprised of health and medical professionals who ensure that all the information is accurate and trustworthy.
The following steps are:
- Product Details
- Ingredient Research
- Possible Side Effects (based on ingredients not specific products)
- Company Evaluation
- Comprehensive Approach
- Customer Experience
- Teamwork with Experts
- Success Stories
- Refund/Return Policies and Guarantees
- Final Words
To learn more about the processes in detail, check the ConsumerHealthDigest.com review guidelines.
How do you create your video reviews?
We use the tools available to create visual content for our readers who may like to watch some of the product reviews on Youtube. We review hundreds of popular products, diets, and nutrition advice on video. We have a Youtube Channel that features all the in-depth videos we have created.
Do you edit or moderate user-generated review?
Yes, if the user-generated review contains words or phrases that are inappropriate, we reserve the right to delete these from the content.
Do you have a medical disclaimer?
Yes. The information on our website is not meant to substitute medical advice. No one on the Consumer Health Digest team is qualified to give medical advice. We also do not use medical jargon and claims in our reviews. Read the full Medical Disclaimer here.
What is the Consumer Health Digest Scholastic Competition?
Education and social media have proven to be functional tools for spreading the word about health and wellness to millions of people across the world. The Consumer Health Digest Scholastic Competition aims to challenge young adults into researching and addressing current health issues and share their findings on various social media platforms to get conversations started.
In addition, we sponsor the annual Consumer Health Digest Scholastic Competition which provides extraordinary students from the US and other countries the chance to win up to $1000 in financial aid for studies related to health and wellness.
Read more on the Consumer Health Digest Scholastic Competition page. You can share this with young adults all over the world.
How do I contact Consumer Health Digest to suggest an edit or correction?
What if I see copyright infringement?
This is not a matter we take lightly. If you find that your rights or those of others have been infringed upon, please send an email to [email protected]. We will check this and update you on any potential inaccuracies on the page if you do use the Claim Your Product page and provide the required information in the format provided.
Who are the contributors/reviewers who review your content?
We work with a team of top contributors/reviewers including Kristy Curtis, Astrid Naranjo, Dr. Sarah Brewer, Dr. Stacy Friedman, Lauren Dummit, Gerry Ellen, Felicia Newell, Dr. Keith Kantor, and others. The About Us page includes detailed bios on every expert on our review board.
Why are there ads on Consumer Health Digest?
The truth is that creating valuable content involves creating thoroughly researched information with potential interviews, text editing and fact-checking. Running such a site comes with costs. To cover these overheads, Consumer Health Digest’s primary source of revenue is ads.
As we have a goal to provide a user-friendly experience, we try to follow the best publishing practices and create an enjoyable site that is unintrusive. We want you to read content and freely click on the ads that you find useful and relevant.
We do not have confusing navigation that is made to make the users click on the ads and neither do we have stocky advertisements and pop-up ads.
The bottom line is that we trust, as a consumer, you have the right to tell what is the site’s main content and advertisements, and we have clearly indicated that.
Why do I see ads for something that you criticize, or for less-than-reputable companies?
Ans: We don’t control the ads that appear on our site.
Read the detailed answer: Google AdSense is our main ad network. While AdSense’s ads are controlled via an undisclosed algorithm outside of Consumer Health Digest’s control, we do know that they’re contextual; e.g. based on the current page’s topic, and/or your browsing history.
For example, if you’re reading a review about a product scam, you might expect to see ads related to scam products, or even a broader category like health supplements.
As a result, we rely on Google’s policies and practices for vetting ads prior to release into their network. If you see an ad that you believe violates Google’s policy, you can report it by clicking on the “AdChoices” icon located in the top right corner of each advertisement.
How is the overall star rating for a product review page calculated?
We also believe that every page on Consumer Health Digest should be created with a purpose. Our Quality Page Score is, therefore, a measurement of how well a page achieves that purpose. A page’s quality score is not an absolute score however, but rather a score relative to other pages on the website that have a similar purpose. It has nothing to do with any product ratings or rankings. It’s our internal auditing tool to measure the quality of the on the page content. There are a number of factors that determine the Page Score of a given page.
Landing page quality is a factor in determining Page Score. Landing page quality generally refers to whether or not the overall page contains relevant and original content to the web page visitor. The content quality value of a web page is determined by comparing a page to known quality patterns and each pattern carries a different weighting in how it affects the overall content quality value of a page. We also factor in user-generated feedback on this form plus a page quality algorithm. Since web pages content can change, the content quality value of a web page is updated periodically.
The Page Score benchmark is a user-generated rating system that allows our readers to judge the quality of the overall content and their user experience on the page. It has nothing to do with the product or its overall effectiveness. This information is clearly explained on each product review page.
Consumer Health Digest never directly or indirectly assigns a star rating to any product or service listed on the site.
Do businesses pay for positive reviews on your site?
We never accept money or services in exchange for posting a good review or endorsing a product on Consumer Health Digest. Why? Because our aim is to provide unbiased, honest information that our readers know they can fully trust. To accept any kind of payment for positive reviews or ratings goes against everything we stand for in terms of our ethical standards, commitment to our readers and overall mission.
Can I trust Consumer Health Digest’s customer reviews?
Gaining and maintaining the trust of our readers is our primary focus and one we take very seriously. We strive to ensure that what you read on our site is 100% reliable and trustworthy. To this end, we have set up a number of processes and mechanisms to help our moderators authenticate each review we receive. If they are in anyway in doubt about whether a review is legitimate or not, they will conduct a thorough investigation. As such, you will never read a single review on our site that isn’t guaranteed to be genuine.
How do you decide which products or services to feature on your site?
We make these decisions based on our editorial strategy. However, a company can ask for their product or service to be featured but we would only do so after careful consideration. If it meets our standards and aligns with our strategy, we may feature it but, again, no money is exchanged by either party.
What are your guidelines for customer reviews?
Our guidelines are simple: we want reviews that are honest, informative, factual and, ultimately helpful. We believe in building a positive customer community and use our proprietary screening process on all reviews before they’re published to make sure they contribute to this in a meaningful way.
To expand on this answer – the point of any review is to help consumers make good purchasing choices. But that’s not all; a good review needs to convey relevant information, provide useful tips, give the reader an insight into a company and help them determine whether they are legitimate. Reviews that contain firsthand accounts and personal stories, are well-written with no typos or grammatical errors and provide detailed descriptions are the most beneficial for our readers.
We absolutely do not tolerate any form of hate speech, plagiarism, self-promotion or misrepresentation. Additionally, we may require an order number when submitting a review as a way for us to monitor the process and confirm that the reviewer is a legitimate customer.
All reviews we receive undergo a manual inspection before being published; if they fail to meet any of the criteria outlined above, we will not proceed. For more details on our review submission process, please visit our Review Guidelines page.
So, what makes a great review?
We look for the following qualities when considering a review submission:
- It provides insight into the product or company through firsthand storytelling and personal experience.
- It is honest, detailed and fact-based. We look for truthful reviews on products that have actually been used by the consumer.
- It is relevant to the product in question. The review is not a place to air personal grievances or express unrelated opinions on any social or political issues.
- It is genuine – if you were excited, frustrated, thrilled or upset we want to see that exhibited in your review if it’s relevant. Again, hate speech, unnecessary rants, and profanity will not be tolerated and we reserve the right to censor before publishing.
- It is well-written and easy to read. While we love to see passionate reviews, you should avoid the following: all caps, excessive use of exclamation marks and other punctuation, overly long sentences, poor spelling, and grammar. We don’t expect reviewers to be expert writers, but self-editing and proofing work before the submission are always encouraged.
- It wasn’t written in return for any form of reimbursement by a company. Not only is this a clear violation of our terms of service but it misleads our readers.
Why doesn’t my review get published right away?
As you’ve already seen, we go to great lengths to ensure all our standards are met before publishing a review. However, this takes time and means that your review won’t be published until we’re completely confident it follows the Review Guidelines. Our moderators take their job seriously and will eliminate any reviews they deem to be fake or fail to meet all specified criteria. It is for this reason that most reviews take two to five business days to be published.
If your review still hasn’t been published within this time it could be that it violated our Review Guidelines, was deemed to be not genuine or was simply not relevant to the product or service in question.
Are reviews edited by Consumer Health Digest?
We do edit reviews mainly in order to improve the reader’s experience and maintain the quality of our website. Most editing concerns spelling, grammar and formatting, although we also reserve the right to censor profanity, hate-speech and anything else that violates our terms of service.
It is important for you to know, however, that we never change the meaning of a review nor change the star rating. In certain instances, we may contact the reviewer if the star rating doesn’t match the content of the review – for example, if they award one star to a glowing review. The review won’t be posted until we’ve received clarification from the writer.
Am I able to delete my review?
There may be occasions where you need to delete your review for one reason or another. We understand that and ask that a request is submitted via email or the website contact form. While we make every effort to respond quickly, including the email address attached to the original review can expediate the process.
It is important to note that you should never, at any time, feel pressured to remove your review by a company. Any form of threats or bullying are a violation of our Terms and Conditions and must be reported immediately. However, if through correspondence with a company the issue has been resolved, they may respectfully ask you to delete your review. In a case like this, it would be your decision whether to do so.
A company responded to my negative review and resolved the problem. What should I do?
There are many reputable companies that want to do everything they can to ensure customer satisfaction. As such, you may find yourself in a situation where they’ve reached out to you and resolved your issue. If you feel the company in question has taken the appropriate steps to address the problem and you’re satisfied with the outcome, then revising or updating your review may be the right thing to do if you don’t want to remove it completely. However, as noted above, this is solely your decision. The ultimate goal here is for all parties to feel that they’ve been treated in a fair and just manner.
A company offered me money to write a review – what should I do?
Aside from the fact that this violates our Terms and Conditions, a review written in return for compensation is a misrepresentation of the product or service and misleads our readers. If you are in this situation, we ask that you contact us immediately.
I feel pressured by a company to remove my review – should I?
Again, this is a clear violation of our Terms and Conditions and should be reported. If you can attest to the fact that your review is fair, true and accurate then there is no need to remove it and no company can tell you to do so. All honest reviews have a right to be published in a public forum.
How can I get the most out of reading a review?
Each and every review you read on our site will be unique – everyone has a different opinion, after all. However, there are some things to keep in mind when reading reviews on our site that will help you get the most out of them:
- Employ critical thinking. Just because a company gets one or two bad reviews doesn’t mean that they’re not worthy of your business. Everyone makes mistakes now and then and companies, big or small, are no different.
- Look for common problems, issues and even kudos in product reviews. These will lend credibility to the reviewer’s opinion about the product or brand.
- Determine if a company has done all they can to address negative feedback and/ or complaints. When a company takes the time to respond to their customer, they’re demonstrating responsibility and accountability.
- Be just as critical of positive reviews as you are of negative ones. Reviews that are over-enthusiastic or not specific may not be as helpful as a more balanced review that looks at the pros and cons of a product or service. A positive review doesn’t automatically mean a company is trustworthy or that a product is worth your money.
- Take time to understand why a negative review was given – it may not be that the product was bad; it may just be that the reviewer didn’t understand it or was unable to use it correctly.
- Identify trends and common themes in product reviews. While a review may be helpful, it only represents one person’s opinion – if several reviewers share that opinion, then it’s likely to be a more accurate reflection of the product or service in question.
- Read as many reviews as you can, not only on our site but on other reputable sites too such as the Better Business Bureau, Consumer Reports and Amazon. Reviews that are consistent, whether good or bad, can be trusted more than those that are not.
Is my personal information secure?
Absolutely! We value our reviewers and assure you that your personal information is confidential, will never appear on your review and will not be shared with third parties. All that we publish with your review is your name and your star rating. You have our word on that.
How much does your newsletter cost?
The Consumer Health Digest’s Newsletter is absolutely free. All subscribers sign up to get a copy of the weekly digest with our top content every weekend.
I sent a message via your contact form and didn’t receive a reply?
Due to an influx of messages received on our end, we may not reply to all of them. We do assure you that every message is read. However, it is likely that you will receive an email if your query is on how to use the website will
Pro tip: We recommend that you carefully go through our FAQ, About Us and other important pages to check for answers before writing to us. This information was carefully designed to answer almost all of the most common questions.
LAST MODIFIED: June 14, 2019